COVID-19 Information

We’re honored to be your choice for pet sitting and dog walking in Raleigh, Cary, Apex, and surrounding communities. As you might imagine, our business (which depends entirely on people traveling and working in offices) has been severely affected. We’ve made changes to our operations and added a few ways that clients can continue to support us even if they are at home. 

Latest Operational Update

We’re operating a normal schedule and available to care for your pets during your work hours and travel from 7am to 10pm each day. As a naturally socially distant occupation, our risks are considerably lower than other businesses. Presently, we have the following safety protocols in place:

• Our dog walkers and pet sitters will wear masks during any meet and greet
• Our walkers and sitters will wear masks and gloves during visits upon request
• All dog walks are single-household walks. No group walks.
• Any walker or sitter with COVID symptoms must isolate from people for 10 days

If you have any questions about our COVID protocols, please give us a call at 919-525-2120.

Customer Loyalty Program

In April 2020, we launched our first ever customer loyalty program to help generate some much needed revenue when 80% of our reservations were cancelled. It’s been a huge success, and we’ve decided to make it permanent. For $10 per month, loyalty program members receive:

• 3% discount on all vacation travel bookings
• Guaranteed availability for non-holiday visits booked at least 48 hours in advance
• Guaranteed availability for holiday visits booked at least 5 days in advance
• Waived or reduced cancellation fees

Loyalty program members receive benefits for any month in which you’re enrolled. Payments are charged on the first of each month and there are no long-term commitments.

Gift Cards

Not able to travel? You can purchase a digital gift card for use in the future. Through March 31, 2021, we’ll credit 110% of your purchase price to your account. These gift cards will never expire, and can be used at anytime – even peak periods and holidays (subject to reservation availability). You can purchase a gift card online through our payment processor – Square.